Configurable Account Set-up
This service can be used to streamline on-demand orders, or used in conjunction with a bespoke warehousing and logistics solution. This system is offered as a complimentary service to our uniform and merchandise clients. Custom development can be arranged (at additional cost) for specific functionality or API integration required.
Worldclass Security Protocols
The B2B Hub is a modern ecommerce experience built for the user, with security top of mind. For example, users are provided with individual logins and only have access to the products and features assigned to their role. All communication within the system is secure in transit and at rest, with data being stored onshore, giving your organisation peace of mind knowing that security and data protection sits at the core of our platform.
24/7 Customer Service
We provide dedicated customer support for all B2BHub users, including a 24/7 self-service bot – available on the ordering portal – and email support. Customer service history is recorded and report on a user level.
Returns Made Easy
The returns process is integrated into the system. Individual users can easily process online return requests. Users are notified of the status of their return every step of the way.